Equality DNACPR conversations often happen too late or not at all, says Ombudsman Lauren Nicolle Mar 15, 2024 The Parliamentary and Health Service Ombudsman (PHSO) has called for urgent improvements to the process and…
Good practice and guidance Ombudsman criticises council for failing to provide respite care for disabled… Lauren Nicolle Dec 12, 2022 The Local Government and Social Care Ombudsman has criticised Croydon council after an investigation found that a…