Learning Disability Today
Supporting professionals working in learning disability and autism services

Report on an Investigation into Complaint No.10 012 742 About Kent County Council.

Local Government Ombudsman, 2012

This complaint to the Local Government Ombudsman was brought by a woman who has a daughter with learning disabilities. She complained on her daughter’s behalf that Kent County Council:

  • delayed in assessing Miss B’s needs and in approving a support plan for her;
  • agreed to pay £70 a week for day care for Miss B, then said this funding was only available during college holidays;
  • agreed Miss B needed respite care but would only pay for her to stay in one of the respite units it runs;
  • refused Mrs B a direct payment to make her own respite care arrangements for Miss B; and
  • delayed in providing other services set out in Miss B’s support plan, including a service to provide support during the evenings and weekends to enable Miss B to socialise.

This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish. Accept Read More