Scottish Government, 2014

The aim of this project was to develop an information-led process that might help health and social care practitioners to examine and clarify their early concerns about care services. Such a process, it is envisaged, could enable practitioners to intervene at an earlier stage to prevent the significant deterioration in service quality that is associated with abuse and neglect.

The project focused on two service user groups in particular; people with learning disabilities and older people with significant care needs.